WE SHIP WORLD WIDE!!
So you are interested in purchasing from us? Here is a list of the most commonly asked questions
Sales - Service - Repairs - Parts
Buy - Sell - Trade
How long is shipping? Once you have placed your order and payment is made, we have a 10-14 business day handling time to pull, prep and clean your shipment. Once it has left our shop, transit time to the freight forwarding terminal within the US is about 7 business days. Ocean transit time is 35 days. We have no control over time at customs or time waiting to load the next container.
How is payment made? We send our invoices via PayPal to your email address. Payment can be made via PayPal, however, there is a 3% fee that is added to your total amount due. Otherwise, we accept wire transfers. We will email you our wiring information when we send your invoice. Most of our customers prefer to use OFX when making wire transfers as it’s secure, easy to use and the cheapest as far as exchange rates.
What is the process? Once you’re ready to purchase, and we send your invoice you will make your payment to us typically for your engine(or other parts if ordered), ispm15 cradle(or recommended enclosed crate for an additional fee), prep, cleaning and domestic shipping within the US to the freight forwarding terminal. For international shipping, you will pay the freight forwarder directly and cost depends on the port you are shipping to. The ports are Brisbane, Melbourne, Fremantle, Sydney, and Adelaide. Once your shipment is scheduled to leave our shop, we will email the freight forwarder and copy you with your paperwork, and they will contact you directly for further direction on scheduling your international shipping.
What is a special order? When placing a special order, you are ordering an engine or transmission outside of our base engines/trans combos we normally offer, or you are requesting a specific year( I need a 98), model(I need an engine that was Auto), or Pump( i need a 215HP or 180HP). engine/trans that will need to be located specifically due to your request. When placing a special order, we require a deposit of $500-$2000USD depending on your specific request. This fee is in addition to your invoice total. If you decide to place a special order, you will pay your deposit up front and we will locate your requested unit. We have 30 days from the date of deposit payment to locate your unit. We typically find specified units within 5-7 business days. If we do not locate your unit within 30 days, you have the option to have us continue our search, or we will refund your deposit. Otherwise, the deposit is non-refundable.
Do you warranty your engines? All our engines are sold AS-IS, However we do guarantee that you are purchasing the engine in the video we send. You see exactly what we see and make the decision based off of that. We dont get history on our engines, so you will base your decision off what you see in the video, just like our techs do when running the engine first hand. Read how we test our engines for further info